LoopbackReal teams, real growth
An AI desktop pet with tens of millions of users, a game platform that grew organically with zero ad spend, a storytelling community shipping 7 versions a week — what they have in common: they trust Loopback with their user feedback. We're recruiting early design partners to help shape what comes next.
HakkoAIAI Desktop CompanionTens of millions of users, run on Agent Loop
An AI desktop pet that plays games with you. With Loopback, critical issues are resolved the same day — every user is heard.
LuddiAI Game GenerationZero ad spend, organic user growth
Describe your game idea to AI and get a playable game in seconds. Community operations run on Loopback's AI automation.
CuddlerAI Interactive Story CommunityUser suggestions shipped same-day
Create characters, act out storylines with AI, generate videos, and share them with the community. Loopback powers 7 releases a week of continuous product iteration.
Use cases by industry
Whether you run global apps, games, e-commerce, or a multi-product portfolio in any industry — connect your channels, let AI triage and auto-assign feedback, and close the loop with replies. Get actionable insights on day one.
Global app teams
Scenario: Your product is live in stores across multiple countries, with reviews in a dozen-plus languages—plus communities and support inboxes to monitor.
How we help: Store reviews, community posts, and emails unified into one dashboard, with automatic multi-language translation; issues like "app crashes on the new version in a certain region" get clustered and routed to the right person before negative reviews flood in.
Game teams
Scenario: The moment a new build ships, store complaints, Steam reviews, and Discord chatter all hit at once—crashes, balance issues, and cheating reports pile up with no one sorting through them.
How we help: Store, Steam, and Discord feed into one dashboard. AI clusters them into issues and ranks priority, one-click replies handle negative reviews, and weekly reports track the trend.
Multi-product enterprises
Scenario: Across multiple products, teams, and channels, it's hard to measure whether satisfaction is improving or declining—and why.
How we help: Role-based dashboards surface what matters to each team. Automated weekly reports land in your Lark group every Monday, letting the numbers speak.
A day's work, before and after
| Without Loopback | With Loopback | |
|---|---|---|
| Morning | Opening App Store, Google Play, email, Discord, and survey dashboards one by one... | Open one board — all feedback from every channel overnight is already clustered into issues and prioritized. |
| Sorting | Ops staff read hundreds of entries by hand, copy them into a spreadsheet, then start a group chat to figure out who's in charge. | AI already tells you what to do and who to assign it to — one click, and the Lark notification lands automatically. |
| Follow up | "Who's handling that top-up bug from last week?" — nobody knows. | Every issue has a status, an owner, and a deadline, tracked until it's closed. |
| Report | Scrambling on Friday nights to piece together a weekly report, guessing at the numbers. | Automated weekly reports — new feedback, sentiment trends, resolution progress — delivered to your group on time. |
Become an early design partner
Work closely with our team to shape the roadmap—your use case gets prioritized.
Apply to join