LoopbackMake every piece of feedback
heard and acted on
Turn every piece of feedback into growth
Increase customer lifetime value
Resolve issues fast and act on user suggestions instantly to boost satisfaction and engagement — converting more users into active, paying customers, and retaining high-value users for lasting impact.
Drive organic growth
Turn negative reviews around fast to boost App Store ratings, reputation, and NPS — fueling organic growth.
Unify every channel
Aggregate and categorize every user voice from App Store, Google Play, Discord, YouTube, X, email, and Lark groups — all handled in one place.
Empower every team
One shared source of feedback: Marketing runs channels efficiently, Ops uncovers user preferences, Product sets clear direction, and Leadership sees the full picture.
The full loop: one piece of feedback, from intake to resolution
With and without Loopback
Wherever your feedback lives, Loopback connects to it
Everything connects through official APIs / OAuth — stable, compliant, and able to reply officially, with no gray-area scraping.
An AI assistant with you every step of the way
Let the AI assistant handle it all — onboarding, trials, day-to-day workflows — just say the word, or complete it with a click.
Trusted by teams using Loopback
Runs Agent Loop with Loopback to support tens of millions of users, resolving critical issues same-day and boosting NPS by 126%.
Uses Loopback to automate community operations with AI, driving organic user growth with zero ad spend.
Uses Loopback to turn user feedback directly into development, shipping same-day fixes and 7 releases a week.
Every piece of user feedback, covered — nothing falls through the cracks
Sign up and get a 7-day Max trial in your workspace, no card required. Connect your first channel in minutes.
Start free trial